Frequently Asked Questions
Q1
Can samples be customized?
Yes, sample customization is supported. Various logo processes such as embroidery, heat transfer, silk screen, embossing, and printing are available.
Q2
How long does it take to make samples?
It typically takes 5-7 days to complete the customized samples.
Q3
Is a deposit required after signing the contract?
Yes, a 30% deposit is required within 3 working days. The delivery timeline begins from the date the deposit is received in the account.
Q4
Can OEM services be provided?
Yes, OEM services are fully available and customized based on your specific requirements. Your customized logo can be applied to the products.
Q5
What are the packaging and shipping details?
Typically, products are packed inside an OPP bag and outer packaged with a carton box. Custom packing configurations can also be accommodated according to your requirements.
Q6
How are order processes managed?
Once specifications are finalized, sample approval is obtained, contract is signed, and the deposit is processed to commence scheduled production.